What is GMM? — Galaxy Maintenance Manager

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End-to-End Repair Tracking

Never lose track of a device again. GMM gives you complete visibility over every repair job from the moment a customer walks in to the moment they leave.

Create detailed repair tickets instantly
Track status: Received, In Progress, Waiting for Parts, Fixed
Log technician notes and diagnostics internally
Print professional customer receipts automatically

Automated WhatsApp Engine

Customer communication is usually the biggest bottleneck for repair shops. GMM solves this by integrating directly with WhatsApp Web to automate notifications.

Send "Ready for Pickup" alerts with one click
No paid WhatsApp Business API required
Works seamlessly via QR code scanning
Send professional, formatted messages securely

Smart Parts Inventory

Keep your stock under control. Link parts directly to repair jobs so you always know exactly how much you are spending and how much stock is left.

Track stock levels in real-time
Deduct parts automatically when used in a repair
Monitor cost price vs selling price
Never run out of essential components

SaaS Multi-Tenancy

GMM is built as a highly scalable multi-tenant SaaS. Your store's data is cryptographically isolated from everyone else's, ensuring total privacy and security.

Create Admin and User (Technician) accounts
Strict role-based access control
Enforced plan limits and usage monitoring
Cloud-based architecture with 99.9% uptime

White-Label Client Portal (Live Tracking)

Give your customers a premium experience. Send them a branded link where they can track their device's repair status in real-time, boosting transparency and trust.

Customers check status without calling
Upload your own store logo for a fully branded experience
Live updates straight from the technician's dashboard
Available in the Ultimate Plan